As human beings, we all experience moments in life where we feel stuck. We may feel stuck in a job that no longer fulfills us, stuck in a relationship that…
As a young girl, I used to enjoy sitting outside at night gazing at the stars. I was so fascinated by their brilliance. As I watched the stars, I would…
Colin Shaw defines customer experience as “the sum of all interactions between a customer and your organization. It’s the blend of your organization’s physical performance and the emotions that you…
We are about to enter the year 2023 soon!!! Can you believe it? Are you ready for it? Early in the year or just before a year ends, we sit…
At the start of a New Year, we often hear the sayings, "New Year, New Me’ or ‘In with the new out with the old." The New Year signifies new…
Is there such a thing as job security? I pondered this question for some time as I considered leaving the stability of my corporate job to step full-time into my…
The other day, I was having a conversation with a young lady. I was really impressed by her belief in herself and what she deserves. We were talking about how…
Do you ever feel like you are running on empty? Amid a hectic work week, have you ever envisioned yourself lying on the beach with your favorite drink in your…
Dear Friend, Is it okay if I call you that? I term you my friend because I have a vested interest in helping you to live your best life. What…
Has there been a time when you were on the receiving end of bad customer service? During that encounter did you consider whether you would do business with that organization…