THE POWER OF HER
CONFERENCE
SAT, FEB 2, 2019 | @ THE MELIA RESORT (NASSAU, BS)
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“I help people organize their lives so that they can achieve ‘impossible’ goals”
Duquesa D. DeanPublished Author, Certified Speaker
Welcome To Duquesa D. Dean's Official Website
Mentor | Author | Trainer | Certified Speaker
I am Duquesa D. Dean. My vision is to empower and equip individuals and teams with the necessary skills for high performance and growth. www.duquesadean.com | Email: duquesa@duquesadean.com
I am Duquesa D. Dean. My vision is to empower and equip individuals and teams with the necessary skills for high performance and growth. www.duquesadean.com | Email: duquesa@duquesadean.com
Duquesa D. Dean's Books
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Duquesa D. DeanAuthor
Bruised But Not BrokenEmbark on a 21 day journey
Chase Your DreamsThe 6 step plan guide
Duquesa D. Dean's Blog
November 09, 2018
Blog
72
Can You Believe This Happened?
Customers are already frustrated when they either call your organization or visit your organization to complain about a product or service they purchased. It’s happened to me before. I made a purchase. I got home ready to use my product but when I opened the…
October 30, 2018
Blog
86
In Which Way Are Employees Blowing Away Your Customers?
In the customer service industry, employees are encouraged to blow away the customer. In the customer service field those who understand that providing great service is one way to give their companies an advantageous position over their competitors push…
October 11, 2018
Blog
143
Has This Ever Happened To You?
A few months back, I had the most unpleasant travel experience of my life. I needed to return home a day earlier than initially booked and so I purchased a business class one way ticket to ensure I was able to arrive home as needed. Well to make a long story…
October 08, 2018
Blog
212
May I Take Your Order Please?
Recently I read a Facebook post and the discussion beneath it regarding a customer who decided not to utilize a speedy system policy by placing their fast food order with an employee stationed outside for the sole purpose of receiving them. The customer drove…
Can You Really Leave It To Chance?
Blog
156
Just the other day, my colleagues and I were discussing the value organizations place on…
One Bad Apple Spoils The Bunch
Blog
96
Mark Murphy in his interview with Dan Schawbel, contributing writing for Forbes, said…
Leaders Have a Direct Impact On The Customer Experience Part 2
Blog
604
People management skills are a MUST for every supervisor or manager. The truth is leading…
Leaders Have a Direct Impact On The Customer Experience
Blog
750
When I think about leadership, John C Maxwell’s quote “A leader is one who knows the way,…
