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“I help people organize their lives so that they can achieve ‘impossible’ goals”
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Welcome To Duquesa D. Dean's Official Website

Mentor | Author | Trainer | Certified Speaker



I am Duquesa D. Dean. My vision is to empower and equip individuals and teams with the necessary skills for high performance and growth. www.duquesadean.com | Email: duquesa@duquesadean.com

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Duquesa D. Dean Social

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Event News

Leadership Training 2019

Thursday, February 28th, 2019. This is the Leadership Training 2019 | 1 Day…
822 5.00
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Duquesa D. Dean's Books

Visit the Books page and order your copies today.
Sister Stand Up
Sister Stand UpAgain
Bruised But Not Broken
Bruised But Not BrokenEmbark on a 21 day journey
Chase Your Dreams
Chase Your DreamsThe 6 step plan guide

Duquesa D. Dean's Blog

February 18, 2019
Blog 44

Is The Customer Always Right?

Interesting question isn’t it? For years there has been this debate about if the customer is always right. The answer is no. The customer is not always right. They are people, they make mistakes, they get angry, they respond from a place of emotion, they…
November 09, 2018
Blog 145

Can You Believe This Happened?

Customers are already frustrated when they either call your organization or visit your organization to complain about a product or service they purchased. It’s happened to me before. I made a purchase. I got home ready to use my product but when I opened the…

Has This Ever Happened To You?

Blog 206
A few months back, I had the most unpleasant travel experience of my life. I needed to…

May I Take Your Order Please?

Blog 284
Recently I read a Facebook post and the discussion beneath it regarding a customer who…

Can You Really Leave It To Chance?

Blog 210
Just the other day, my colleagues and I were discussing the value organizations place on…

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