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Duquesa Dean

Member since: Sunday, 04 February 2018
Last Visit: Tuesday, 13 October 2020
Last name
Chesapeake Road, Nassau, The Bahamas
Articles & Blogs
Hits: 934

Is there such a thing as job security? I pondered this question for some time as I considered leaving the stability of my corporate job to step full time into my training business. The more I thought about it, the more I realized that job security is really a myth.  Growing up, I’d hear Bahamian parents...

Created: 14 April 2020
Hits: 594

At the start of a New Year, we often hear the sayings, "New Year, New Me’ or ‘In with the new out with the old."  The New Year signifies new beginnings; a time to start fresh, forgetting the failures of the previous year or shifting focus to the accomplishments desired in the new year. New Year...

Created: 10 December 2019
Hits: 626

As I sat in the lobby of this business establishment listening to the various client interactions both by phone and in person, I started to smile.  I smiled because they were getting so many of the service concepts right. As a customer service professional, it is second nature to take note of the...

Created: 11 September 2019
Hits: 921

On Saturday past, I sat in a local business flabbergasted by the lack of clearly defined processes and the blatant disregard and disrespect given to their customers.As I sat, well actually stood pacing the floor, I couldn't help but to wonder if the business owner had any idea that his business...

Created: 23 August 2019
Hits: 684

In the words of John C Maxwell, talent is not enough.  Yes, having talent is a good starting point but talent alone will not achieve your dreams.  Here’s a story that illustrates this point.  My son always aspired to be a professional basket player.  He is very talented and was the star of his...

Created: 30 July 2019
Hits: 849

Mark Murphy in his interview with Dan Schawbel, contributing writing for Forbes, said that “When our research tracked 20,000 new hires, 46% of them failed within 18 months. But even more surprising than the failure rate, was that when new hires failed, 89% of the time was for attitudinal reasons and...

Created: 04 July 2019
Hits: 976

Melody Beattie explains how I feel about gratitude best. She says that “Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” As I started to reshape my life with the guidance of my mentor, there were so many experiences and people I was grateful for....

Created: 27 May 2019
Hits: 921

Yes yes I know.  We’ve been conditioned from very young to seek someone to complete us.  As a part of our play routines, we played with tea sets, dolls, and watched happily ever after fairy tales. We were taught how to cook, to sew, to clean – essentially all the things that “people” thought were...

Created: 22 April 2019
Hits: 770

The evil Queen in the Snow White fairy tale stood in the mirror every day and asked the question “Mirror, Mirror on the wall, who is the fairest one of all?”  For years, the mirror replied that the Queen was but one day the mirror responded that Snow White was. This enraged the Queen. She ordered a “hit”...

Created: 17 April 2019
Hits: 709

It's been proven time and time again that most people who leave jobs do so because of "bad" managers. Bad managers create cultures that result in employees tapping out, doing the bare minimum, calling out from work, getting sick, dread showing up at their jobs, etc. Do bad managers know that they...

Created: 08 April 2019
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