Where Did It Come From?

And just like that December arrives.  Where did it come from?  Good question but I guarantee you it didn’t sneak up on us.  It’s been coming all year.  Why is this significant?  It’s significant because December is the final month of the calendar year which basically means the current year is wrapping up and the New Year is fast approaching.

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What’s Your Plan?

Harriet Tubman reminds us that “Every great dream begins with a dreamer.  Always remember you have the strength, the patience and the passion to reach for the stars to change the world.”  Now if you know the story of Harriet Tubman, you’d know that she encountered a tremendous amount of challenges while chasing her dream of freeing slaves.  She risked her life and her freedom many times by returning to the place where she was once a slave to free her family and friends.  To accomplish her dreams she had to abandon people and places.  She took tremendous risks and led hundreds of people to freedom. She made her mark in history and was widely known and respected.

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Most Successful People Have This In Common

Most successful people attribute their success to the levels of mentorship they had in their lives. According to Eric Parsloe, from the Oxford School of Coaching & Mentoring, “Mentoring is to support and encourage people to manage their own learning in order for them to maximize their potential, develop their skills, improve their performance and become the person they want to be.”

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Customer Service Is An Attitude

It’s just automatic!  I assess the level of service I receive at every establishment I enter and that’s whether I am making a purchase or if I’m window shopping.  Last week I was pleasantly surprised at the level of service I received from a new mechanic shop I used.    There were a number of things that stood out to me about this establishment.  Let me share a few with you:

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